Your Questions Answered

Customers

Where can I download the event app?


Apple’s App Store and Google Play Store. Search “Event Elephants”. Refer to: Getting started with Event Elephants.




Who can access it?


2 types of people Type 1: Members: People who conduct an event or want to sell/rent a product Type 2: Customers: People who want to attend an event or buy/book a product




How can I register as a customer?


You can follow the guidance of “Getting started with Event Elephants”




How to reset my Event Elephants password?


Tap the “Forgot Password” link on the login page. Enter your email address. Click “Submit”. Enter the OTP that is sent to the entered email address. Done.





Members

How can I register as a member?


Submit this form: https://forms.gle/hWWgwbyk31oA7YNfA and we will review all products or services submitted to avoid product overlapping.
You will received login access after approval.




What can I do as a member?


1. You can create your own event. 2. You can sell or rent your product. 3. You can chat with your participants before the event. 4. View attendee summary and session-based analytics after the event.




How long will it take to set-up an event?


Just a few minutes. You just need to complete the event details required and click Save! Subscribe for a free demo with no obligation!




How much will it cost?


Due to Covid-19, we would let you to be our member for free now. This offer will end when Covid-19 dies down.




Does Event Elephants charge an event ticket fee for free and paid tickets?


We don’t charge for free tickets. However, an administrative fee will be levied on paid tickets.




Do you have a trial period available for Event Elephants?


Due to Covid-19, we would let you to be our member for free now. This offer will end when Covid-19 dies down.





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